Privacy Policy

Last updated on February 7th, 2018

Purpose

The purpose of this Privacy Policy is to describe how Virtual Assist Japan collects, uses and shares information about you through our websites owned and controlled by us, including https://virtualassist-japan.com/ (collectively referred to herein as the “Site”), and through any other medium you use to communicate with us. Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us as described at the end of this Policy.

Information you provide

Types of personal information we collect when you communicate with us include:

  • Name
  • Address
  • Billing address
  • Email address
  • Telephone number
  • Credit card number (solely for payment purposes)

We may also collect certain other information necessary to fulfill the service that you have requested, including, for example, loyalty program cards numbers, addresses to deliver items you ask us to order on your behalf, and your passport number and other travel document information. We advise you to not share any sensitive personal information that you do not feel comfortable disclosing to strangers, such as information that relates to medical facts, racial or ethnic origins, political or religious beliefs or sexuality.

Non-personal identification information

We may collect non-personal identification information such as IP addresses and technical information about you means of connection to our Site to improve our services.

Web browser cookies

Our Site may use “cookies” to collect additional website usage data and to enhance User experience. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information. You may choose to set their web browser to refuse cookies, or to alert you before accepting a cookie.

How we use and share your information

Our primary purpose in collecting your personal identification information is to provide products and services you request and provide information that you request from us.

We use your personal information to:

  • Contact you about your service requests
  • Perform the services you requested
  • Personalize your experience
  • Improve our services
  • To process your membership fees

We may also use your information to send you information about products, services, and new offerings offered by us.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored.

Sharing your personal information

We may share your personal information to others in order to carry out tasks you request. Otherwise, we do not sell, trade, rent, or disclose your personal identification information to others except for our business partners. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

How we may disclose your information

We may disclose your personal identification information to enforce our policies, or where we are permitted to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, or in connection with actual or proposed litigation, or to protect our property, people and other rights or interests.

Changes to this privacy policy

Virtual Assist Japan has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, please email us at contact@virtualassist-japan.com